Do people buy on emotion or logic?

Emotion comes first. Genevieve Skory explains that people buy with emotion and then use logic to justify the decision. That's why the questions you ask on a sales call matter so much. The right ones trigger action, and the wrong ones set off buyer resistance alarms.

Should salespeople use AI in their sales process?

Genevieve says AI does make sense in parts of the funnel. The trouble starts when bots pretend to be authentic. She had a moment where she realized she wasn't talking to a human, and that killed the deal. Faking authenticity with automation is a quick way to lose lifelong buyers.

How do I keep a prospect from feeling like they're being sold to?

Watch out for being too slick or too robotic, because either one can crush trust instantly. Genevieve points to transparency and mutual value as the way to build a real connection. People pick up on it when someone's being fake, and that gut feeling is usually dead-on.

Where can I find Genevieve Skory online?

Genevieve is on Instagram, Facebook and LinkedIn at @genevieve_skory. She's active across social media and personally answers her DMs, so there's no bot on the other end. The handle is spelled out in the show notes because, as she says, “There's a lot of vowels!”

podcast ·Jul 17, 2025

Authenticity Over Automation: Real Talk with Genevieve Skory

by Drewbie Wilson

Sales pros, this one’s going to hit you deep in the feels and your CRM.

Key Takeaways

People buy with emotion first and use logic to justify it, so ask questions that trigger action instead of setting off buyer resistance alarms.
Being too slick or robotic can crush trust instantly, and transparency and mutual value are what build a real connection.
The moment Genevieve realized she wasn't talking to a human, the deal was dead.
Using bots to pretend you're authentic is a quick way to lose lifelong buyers.
Genevieve's advice for new salespeople: do the hard things authentically.

I sat down with Genevieve Skory—a real one in the game when it comes to emotional intelligence, authenticity, and helping people actually get the results they want. We didn’t just skim the surface. We got real about how people buy, how AI is changing the sales game (for better or worse), and why that gut feeling you get when you know someone’s being fake... is usually dead-on.

If you’ve ever wondered where the line is between automation and authenticity, this is your episode.

🔥 What You’ll Learn in This Episode:

💡 The Psychology of Decision-Making

Why people buy with emotion first and use logic to justify it
How to ask questions that trigger action instead of setting off buyer resistance alarms

🚫 Avoiding the “I’m Being Sold To” Vibe

Why being too slick or robotic can crush trust instantly
How transparency and mutual value create real connections

🤖 AI in Sales: Blessing or Red Flag?

Where AI does make sense in the funnel
The moment Genevieve realized she wasn’t talking to a human... and why that killed the deal
Why pretending to be authentic using bots is a quick way to lose lifelong buyers

💬 Real Talk on Automation Culture

The myth of “set it and forget it” in sales
What happens when a well-known influencer tries to play off their AI assistant as “them”
Why owning your time shouldn’t come at the cost of human connection

❤️ Selling with Soul

How to build trust that outlasts trends
Genevieve’s mic-drop advice for new salespeople: “Do the hard things authentically.”

👋 How To Connect With Genevieve Skory

You can find Genevieve across social media—she’s active, engaging, and she personally answers her DMs (no bots here, folks).

Instagram / Facebook / LinkedIn: @genevieve_skory
(We spelled it out for you in the show notes because, as she says, “There’s a lot of vowels!”)

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